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Cash on Delivery · Fast nationwide shipping · Custom printing · Easy returns

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Faqs

Answers on our products, materials, delivery and returns. Still stuck? Talk to us.

What does Nashonuma sell?

We’re Pakistan’s first eco-friendly products and packaging store. We supply food & retail packaging — kraft boxes, paper bags, stand-up pouches, paper cups, bagasse trays, tin and more — plus everyday eco essentials for your home.

Do you offer custom printing and branding?

Yes. We print your logo and artwork on boxes, bags, pouches and cups. Share your design (or we’ll help create one), approve a digital proof, and we produce a brand-ready run at wholesale rates.

What is the minimum order for custom-printed packaging?

Custom-print orders typically start around 100 units, with digital printing available from about 50 units for smaller runs. Ready-made stock items have no minimum — order as few as you need.

How long do orders take?

Ready-made stock items dispatch in 1–2 working days. Custom-printed orders take about 7–10 working days after artwork approval; larger runs 12–15 days. Samples arrive in 3–5 days. Rush options are available.

Do you offer wholesale or bulk pricing?

Yes. Prices drop as quantities rise, and we quote bulk and wholesale rates for bakeries, cafés, cloud kitchens, D2C brands and retailers. Message us on WhatsApp with your item and quantity for a quote.

Where do you deliver, and is Cash on Delivery available?

We deliver to all major cities across Pakistan — Lahore, Karachi, Islamabad, Faisalabad, Multan, Peshawar and beyond — via TCS, Leopards and M&P couriers. Cash on Delivery is available nationwide.

How much is delivery?

Shipping is charged per order by parcel size, weight and destination, and is shown at checkout or in your quote. Larger packaging orders cost more to ship; smaller parcels cost less.

Can I get a sample before ordering?

Yes — samples are available at a nominal cost and usually arrive within 3–5 working days, so you can check size, quality and print before committing to a bulk run.

What payment methods do you accept?

We accept Cash on Delivery, bank transfer and mobile wallets (EasyPaisa / JazzCash). Custom production orders usually require a 50% advance, with the balance settled before dispatch.

Are your products eco-friendly?

Eco is our lead. Most of our range is plastic-free and made from kinder materials — kraft, paper, bagasse, wood, glass and tin — that are recyclable or compostable, and ethically sourced.

Do you sell any plastic items?

We’re eco-first, but we stock a few practical plastic lines our customers ask for — like clear acrylic boxes and containers — where no strong eco alternative exists yet. We’re always widening the eco options.

What materials is your packaging made from?

Kraft board and paper, bagasse (sugarcane pulp), food-grade paper, wood, aluminium foil, tin and glass — chosen to be sturdy, food-appropriate and as sustainable as possible for each use.

Is your food packaging food-safe?

Yes. Our food boxes, cups, bowls, trays and containers are made from food-grade materials suitable for direct food contact, so they’re safe for bakeries, restaurants and takeaways.

Are you really Pakistan's first eco store?

Yes — Nashonuma was the first eco-friendly products and eco packaging store in Pakistan. We’ve been helping homes and businesses switch away from throwaway plastic since day one.

Do you sell to businesses, restaurants and retailers?

Absolutely. Bakeries, cafés, cloud kitchens, restaurants, D2C brands and retailers are who we serve best — with bulk pricing, custom printing and reliable nationwide supply.

Can I return or exchange an order?

Ready-made items can be returned within 7 days if unused. Custom-printed orders are made to order, so they’re covered for defects only. See our Returns & Refunds page for full details.

What if my order arrives damaged?

Contact us within 48 hours with photos of the item and packaging. Once verified, we’ll arrange a free replacement or reprint, or a refund — with no return-shipping cost when the fault is ours.

Where are you based?

We’re based in Lahore, Pakistan, and ship nationwide. Reach us on WhatsApp or call 0313 4912044, or email order@nashonuma.com — we’re happy to help with sizes, quotes and orders.

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